Refund request

Capture the customer’s refund request details, send the refund data for automated processing and tracking, and follow up with confirmation or provide additional assistance if needed.

Appointment information

If the caller requests a service appointment, automatically check availability in the scheduling system, book the appointment, and send a confirmation via SMS or email, including the appointment details and any necessary preparation instructions.

Two-Way SMS

Enable Seamless Two-Way SMS Conversations: Engage with clients instantly, answer questions, schedule appointments, and follow up with ease all through automated, real-time text messaging.

Appointment setting

Coordinate and confirm appointments by checking calendar availability, setting reminders, and ensuring the caller receives a confirmation via email or SMS for their scheduled time.

Outbound Calls for Sales Teams

Automate calls with AI phone agents that book appointments

Use AI Voice Agents to Automate Outbound Calls and Close Deals on the Spot.

Automate calls with AI phone agents that prequalify leads

Tailor Outreach Scripts to Fit Specific Lead Segments and Buyer Personas.

Automate calls with AI phone agents that drive sales

Scale Your Sales Efforts Efficiently Without Increasing Headcount or Expenses.

Automate calls with AI phone agents that sound human

Leverage Call Analytics for Actionable Insights to Enhance Your Sales Strategies.

Automate Customer Support Inquiries with AI

Instantly Answer Customer Support Calls: No Wait Time, Queues & Customer Frustration
David Lee
Plumber

"As a plumber, I'm always on the go. This service captures leads when I'm busy. Simple setup, affordable price."

- Seamlessly Escalate Complex Issues to Human Agents When Necessary

- Reduce Staffing Costs by Automating Customer Support Inquiries

- Enhance Customer Satisfaction with 24/7 Support Availability

Bookings & Reminders with Ease

Dental Clinics, Salons, and Service Providers Can Easily Manage Appointments and Reminders.

Appointment Setting

Streamline Appointment Booking and Reduce No-Shows with Automated Scheduling and Reminders

Reduce Staff Time

Free Up Staff Time by Eliminating Manual Scheduling and Phone booking

Enhance Schedule

Integrate with Your Existing Calendar System for Seamless Schedule Management

24/7 Support

Provide 24/7 Appointment Booking Options for Your Customers

Sound Like A Human

Create Custom Voices and Accents, Clone Your Own Voice, and Access 1000+ Pre-Built Lifelike Voices

Automate Follow Ups

Automatically Send Personalised Appointment Confirmations and Follow-Up Messages

Voice Agents Available 24/7

Get Started in Seconds or Try a Free Demo

· Create Agents for Both Incoming and Outgoing Calls with Just 1 Click

· Instantly Send SMS Messages to Customers During Phone Calls

· Forward Ongoing Calls to Relevant Team Members or Departments

· Gather Customer Data During Calls and Automatically Send It to Zapier & Webhooks

· Sync Lead Data Seamlessly with Your Website, App, or CRM

· Customize Agent Behavior with Simple Instructions

· Hold Natural, Engaging Conversations Powered by Advanced Voice Technology

· Enhance Collaboration with Team Member Accounts and Shared Workspaces

· Send Emails, SMS, and Book Appointments in Real-Time

· Reduce Staffing Costs with 24/7 Availability

· Seamlessly Send Emails During Calls to Provide Detailed Information or Follow-Up Instructions

· Choose from Diverse Lifelike Voices to Enhance Customer Engagement

Phone Call Workflows Across Al Industries

Cost-Effective Solution for Call Management

At Blockstars Technology we specialise in leveraging the transformative power of artificial intelligence to drive innovation and growth across diverse industries. Our AI solutions are meticulously crafted to deliver tangible benefits that propel your organization to new heights of success.

Healthcare

AI applications include call handling, appointment scheduling, client follow-ups, and customer query management systems.

E-Commerce

AI applications include product recommendations, personalised marketing, inventory management, and customer support systems.

Automotive

AI applications encompass follow-ups for campaigns, lead qualification, customer feedback collection, and managing ad inquiries.

Insurance

AI applications include claim processing, customer verification, policy renewals, and risk assessment.

Education

AI applications include admissions support, course guidance, student follow-ups, and alumni outreach.

Marketing
& Advertising

AI applications include campaign follow-ups, lead qualification, customer feedback, and ad inquiries.

Finance
& Banking

AI applications include account assistance, fraud alerts, payment reminders, and loan inquiries.

Real Estate

AI applications include property inquiries, appointment scheduling, client follow-ups, and deal closures.

Manufacturing

AI applications include order tracking, customer updates, maintenance scheduling, and vendor relations.

Energy Sector

AI applications include service updates, outage notifications, customer inquiries, and bill support.

Real Estate

AI applications include property inquiries, buyer qualification, appointment setting, follow-ups, and virtual tour coordination.

Supply Chain Management

AI applications include order tracking, vendor coordination, inventory checks, and delivery status.

Cybersecurity

AI applications include incident alerts, customer support, threat assessments, and account monitoring.

Telecoms

AI applications include service inquiries, troubleshooting, account updates, and bill payment reminders.

Media

AI applications include content subscriptions, viewer feedback, scheduling updates, and event announcements.

Military

AI applications include recruitment support, compliance checks, incident reporting, and logistical coordination.

Aviation

AI applications include flight updates, booking support, maintenance alerts, and passenger assistance.

Mining

AI applications include incident reporting, equipment monitoring, scheduling support, and safety updates.

Trade

AI applications include order inquiries, shipping status, customer support, and market updates.

Industry Case Studies of AI Implementation

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Netflix has transformed from a DVD rental service to a global streaming giant largely due to its innovative use of technology in content recommendation. Personalisation is at the heart of Netflix's strategy, helping to make its vast library of content more accessible and engaging to a diverse audience.

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Toyota, a global leader in automotive manufacturing, has embraced Artificial Intelligence (AI) to revolutionize how vehicle maintenance is approached. This case study, conducted by Blockstars Technology, explores how Toyota utilizes AI to analyze sensor data from vehicles to predict when parts are likely to fail.

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Spotify, a global leader in music streaming, offers millions of tracks accessible anytime, anywhere. Central to its success is its ability to recommend songs and playlists that resonate with the individual tastes of its users. This capability not only helps Spotify retain users but also attracts new ones seeking a tailored listening experience.

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Transform Phone Call Workflows for Any Industry

AI Voice Agents Provide an Efficient and Cost-Effective Solution for Call Management

AI Stars
Automate Outbound Calls for Sales Teams

Sales teams often face challenges in reaching all their leads promptly. With AI voice agents, you can now automate outbound calls for sales teams, closing clients directly over the phone. Never miss a sales opportunity with 24/7 automated lead outreach and boost conversion rates by ensuring timely, consistent follow-up with every lead.

AI CPU
Automate Customer Support Inquiries Effortlessly

Instantly Answer Customer Support Calls with Zero Wait Time, No Queues, and Zero Frustration. Deliver Exceptional 24/7 Customer Support Without Round the Clock Staffing. Boost Customer Satisfaction by Eliminating Long Wait Times and Ensuring Rapid Issue Resolution.

AI Gold Logo
Manage Appointment Booking and Reminders with Ease

Dental clinics, salons, and other service providers often juggle appointment confirmations and reminders. Streamline your booking process and reduce no-shows with automated scheduling and reminders. Free up staff time by eliminating manual scheduling tasks and phone tag.

AI Data
Effectively Manage Peak Call Center Times

Deliver a Seamless Customer Experience with Minimal Wait Times and Rapid Issue Resolution. Handle Multiple Customer Calls Simultaneously, Even During Peak Hours, Ensuring No Call Goes Unanswered Regardless of Volume or Time. Effortlessly Scale Your Call Capacity Without Adding Staff.

AI NLP Brain
Gather Valuable Customer Feedback

Actively Listen to Customer Feedback and Highlight Key Conversation Transcripts. Quickly Identify and Address Missed Opportunities or At Risk Customers with Targeted Follow Up Calls. Effortlessly Gather Customer Insights and Feedback Through Automated Follow-Ups. Identify Trends and Common Issues by Analyzing Conversation Transcripts and Sentiment Data.

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Your Journey with us...

Step 2: We Create Your AI Caller

Based on your answers, we set up the first version of your AI caller, tailored to match your needs.

Step 3: Test and Improve

We test the AI caller to see how it performs. This helps us find any areas to improve, so it works smoothly for real customers.

Step 4: Preview AI Caller

You get a preview version of the AI caller to see how it works. You can gather feedback from users to help us make it even better.

Step 5: Launch and Support

Once everything is tested and approved, we launch the final version. It’s fully operational, and we provide ongoing support to keep it running well.

Client Projects

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Blockstars has genuinely enhanced our platform, integrating AI that smartly aligns with our game's mechanics and user needs. Their input has made our platform more intuitive and engaging, offering a seamless experience that users appreciate. This has not only improved our framework but also added value to our offerings in the fantasy sports market.

"
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Blockstars was pivotal in bringing ContentWiz to life. Their AI expertise didn't just improve our platform; it was foundational in creating it. Their team guided us from concept to launch, providing the support and insights we needed to develop our intuitive and effective content creation tool.

"
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Lloyds Auctions alliance with Blockstars has greatly upgraded our tech infrastructure, incorporating AI to refine our auction operations. This joint effort has modernised our platform and bettered the bidding experience, underscoring our commitment to continual improvement and customer contentment.

Want to understand how your business can propel with the Blockstars team.

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Contact Us

Get in touch

Even if you are not completely clear on your direction, reach out to start the conversation. We are happy to come to you. We are even happy to present to your executive team to educate and assist you to explore the world of emerging tech.